Q: Why Obagi does not have online sales?
A: Since Obagi products are approved by Ministry of Health, and being medical adviced products; they are to be consumed in a particular dose and frequency. Hence it is not appropriate for them to be sold online.

Q: How long does it take to see the effects from your products?
A: Approximately in a total of 3 skin regeneration cycles, varying between 4-6 months is the expected period.

Q: Why do I have to use all products in a particular system?
A: Each one of Obagi system products are formulated in such a way that affecting only if used with other products in its group. While the system is completely used, the formulas balance the pH level of skin to reach the most efficient outcome; and helps the ingredients to penetrate deeper through the skin.

Q: Are the products suitable for usage on supraorbital area, neck and breast girth?
A: You can use if you follow the dose and usage method suggested by your doctor, on neck and breast girth.

Q: Can we use these products under sunlight(for example while working out outdoors or in beach)?
A: With keeping the direct sunlight’s harming effects on skin, it is best to avoid being exposed to sunlight unprotected. You should use Obagi SunShield SPF50 protection lotion before getting under sunlight. Despite while using the product system there may be some sensitivity against sun and heat, you can keep on your outdoor activities. But make sure that you use your sun protection every couple hours.

Q: What happens if I quit using the products?
A: Skin is the biggest organ we have, and it continuously regenerates itself. Skin cells develop in an approximate period of 28 to 40 days and placed on surface, while the dead cells stay on surface for 12 days before completely cleansing from skin. So if you quit using the products, you will block the cellular regereration process. Furthermore, it will be starting all over again for your improved healthy cells.

Q: What is the effect of Obagi products on aging skin?
A: As the skin ages, just like the body itself it loses the self-regeneration ability. Obagi is a prescription-suggested skin care system, helping the skin to regenerate healthy and keeping the skin young.

Q: How long do I wait to see the effects if I use Obagi?
A: The usage method and frequency is determined specifically to each client’s own skin standards. You will see apparent effects in 4-6 weeks if you apply the process which your doctor or skin care expert will prepare specifically for your needs.

Q: What should I expect using Obagi Nu-Derm System?
A: You can experience some parts of the regeneration process. In first phase, you will see how the system accelerates removal of dead cells so that your skin is removing layer by layer and leaving its place to the fresh skin coming from beneath. In 2nd phase, your skin builds resistance against this removal process while the system tries to transform the skin cells in cellular base to get to the 3rd phase. In 3rd phase collagen and elastin generation increases and the skin gets its flexibility back, the irregular coloring and pigmentation starts to remove from the skin. And finally, in 4th phase your skin is now more young and healthier.

Q: Why it is important to use Vitamin-C?
A: Vitamin-C is one of the most important antioxidants, effective against the free radicals aging the skin. Researches show that Vitamin-C in the most efficient form of L-Ascorbic Acid, helps protecting from harmful sunrays, makes it possible for the skin regenerate from sunray damage, diminishes the fine lines, stimulates collagen generation and prevents probable color irregularities.



Q: Do you have online sales?
A: No, we do not have online sales. You can buy the product from our authorized sales points.

Q: How can I incorporate it into my daily routine?
A: After cleansing, apply 1-2 drops of serum to your eyebrows with fingertips until well absorbed. For eyelashes; Apply gently to the bottom of the eyelashes by closing your eyes.

Q: How many times a day is it used?
A: You can use it twice a day, in the morning and evening.

Q: Does it cause hair growth on my face?
A: No, it doesn’t. There is no reported data on this subject.

Q: Can the products be used by pregnant and breastfeeding women?
A: You can use it in consultation with your doctor.

Q: Does it work for my hair loss?
A: The serum is suitable for eyebrow and eyelash use only.

Q: Will the hair shed in chemotherapy treatment grow again?
A: It does not regrow lost eyebrows, but makes existing eyebrows plump and strengthen.

Q: What should I do if it gets in my eyes?
A: It will be sufficient to wash with plenty of water.

Q: What are its active ingredients? What do these active ingredients do?
A: Active ingredients are 3.5% Capixyl and 1% Riboxyl. Capixyl helps rejuvenate your eyebrows and eyelashes with its antiaging effect. Riboxyl is called life sugar. Supports collagen, hyaluronic acid and elastin. Due to these properties, it helps energy reach the cells faster and make eyebrows and eyelashes look younger.

Q: How soon will I see the effect?
A: With regular use, you will see visible results after 8 days.

Q: I do not have problems with my eyebrows or eyelashes, but should I use the serum?
A: You can also use it as a daily care product in order not to lose the natural and plump look on your eyebrows and to maintain the current condition.